Processing delays in the Building Control and Planning departments

Both the Building Control and Planning departments are experiencing a very high demand for their services at this time. As both departments are currently short-staffed they are unable to process all applications and queries within the statutory processing times.

We thank customers for their patience and assure you that staff are doing their best to process applications and queries as fast as possible.

Information for a smooth process

Please help us to help you by making sure when you submit applications they are as complete and detailed as possible to avoid further delays with requests for more information.

If you receive a request for more information (RFI) for your Building Control application

  • Include a list of the changes you have made
  • Include only the relevant pages
  • Mark all changes with a cloud for easy identification
  • Do not book inspections before you are ready


Processing delays in the Building Control and Planning departments