Have your say on changes to NZ Post’s mail service obligations

MBIE is seeking feedback on how changes to the minimum obligations on NZ Post’s mail service could impact New Zealanders.

There are 5 key proposed changes:

Reducing minimum delivery frequency from:
- Minimum 3 days per week in urban areas, to 2 days per week.
- Minimum 5 days per week in rural areas, to 3 days per week.
Reducing the minimum number of postal outlets from 880 to 500. Considering a glide down to a minimum of 400 over time.
Providing for NZ Post to meet its requirement to extend its network in the form of delivering to cluster and community boxes for new addresses.
Allowing NZ Post to convert existing delivery points into communal points at a rate of up to five percent per year.
Instead of a 5-year period before the next Deed Review, suggesting the next Review be in 3 years. Including the option for an earlier Review for example if annual mail volumes fall below 120 million.

Consultation is open until 5pm, 10 December 2024. Find the full consultation documents and submission information here.

Text: Ministry of Business, Employment and Innovation