Council services over the Christmas and New Year period

Customer Service

Closed: 12pm, Friday 22 December 2023 until 8.30am, Wednesday 3 January 2024

For emergency assistance over these dates for Water, Sewerage, Drainage, Roading or Animal Control, please call 0800 474 834 and follow the prompts.

For non-emergency assistance, use the Snap Send Solve app or send us a service request on our website.

Waste & Recycling

Roadside rubbish and recycling collection will be shifted forward to the following day for the 2 weeks of Christmas and New Year. Normal service resumes on Monday the 8th of January.

Wheelie bins need to be at the kerbside by 8am at the latest on the morning of your collection. Our contractors EnviroNZ are now running two trucks and collection times may be earlier in the day. If your bin is not out, it can’t be cleared.

Full information on kerbside collection and transfer station opening hours during the holiday period is available on our website.

Other services

Resource Consents, LIMS & LGOIMA processing closed: 20 December 2023 – 10 January 2024
Liquor licensing processing closed: 20 December 2023 – 15 January 2024.

More information on applications for Liquor licenses for 20 December 2023 to 13 February 2024 click here.

Building Consents Processing of Building Consents is closed between 20 December 2023 – 10 January 2024.

Any Building Consent submitted after Wednesday 20 December will not be processed until after Wednesday 10 January 2024 due to the Christmas/ New Year break.

The last building inspections for 2023 will be undertaken on Thursday 21 December 2023.

Inspection booking will start on 8 January 2024, with the first Inspections on 10 January 2024.

Library See the Library’s Facebook page for updates.
Hokitika Swimming Pool closed: 12pm Saturday 24 December until 6am, Tuesday 26 December 2023.

See the Swimming Pool’s Facebook page for other updates.

i-SITE closed: 25 December 2023

AA services will be closed:

Saturday 23 December – Wednesday 27 December 2023, and Saturday 30 December 2023 – Wednesday 3 January 2024.

See the i-SITE’s Facebook page for updates.



Council services over the Christmas and New Year period