New payment dates for property rates


Change to rates processes

From 1 July 2023, rates for the 2023/2024 year will be due on the 20th of the middle month of each quarter. Rates are invoiced in four equal instalments with invoices due for payment on the 20th.

Please check your invoice to confirm the due date. You must pay your rates before 4:30 pm on the last day for payment to avoid the 10% penalty. This means Council needs to have received your payment by that time.

Allow Processing time – Be sure to allow time before your instalment due date for processing the transaction.

2023/2024 key dates

July 2023 Invoices sent to ratepayers
20 August 2023 Due date for all invoices except Direct Debits
October 2023 Invoices sent to ratepayers
20 November 2023 Due date for all invoices except Direct Debits
January 2024 Invoices sent to ratepayers
20 February 2024 Due date for all invoices except Direct Debits
April 2024 Invoices sent to ratepayers
20 May 2024 Due date for all invoices except Direct Debits
30 June 2024 Final date for Direct Debit customers

Rather than paying the full amount by 20th of the month due, you can spread the cost over the year by setting up a weekly, fortnightly, or monthly direct debit. This means that you have until 30 June 2024 to clear your 2023/2024 balance.

For more information, contact Petro Klopper, Rates Officer on 03 756 9036



Change to rates processes